Our Cloud Telephony Solutions
Intelligent Cloud Customer Care Solution for B2B & B2C
IVRS plus is one of the leading cloud telephony solutions providers empowering B2B & B2C firms with powerful IVR tools to improve operational efficiency, service quality and to gain long-term customer satisfaction. We are communications partners to many industries. Our experts blend self-service with AI-based IVR solutions to provide NextGen communication solutions for all industry verticals irrespective of the type or size of the organization. We serve clients in Banking, Real Estate, Healthcare, Education, Telecom, Travel, Financial Services, Insurance, Manufacturing, Retail, Transportation, Logistics and more.
We have extensive experience in handling global-wide inbound and outbound interactive communication with our reliable IVR system. Some of the highly significant features of IVRS plus comprise IVR auto attendant, Efficient Call Routing, Call Forwarding, 24/7 Automatic Call Distribution, IVR Surveys and Polls, Personalized Greetings etc. Integrate IVR Services to Increase Customer Satisfaction, Utilize Call Center agent’s time in an Effective way, get Live Call Reports, Call Analytics, Call Recordings, Easy CRM Integration, Quality Control and creates a Brand Image by Automated Messages and Personalized Outbound Calls.